PhelpsTeKnowledge - building business, not just websites

PhelpsTek — Where the Customer is King

PhelpsTek was founded in 1991. We really care about one thing: the customer. You as our customer, and your customers. Our years of experience in diverse fields enables us to contribute a holistic approach that integrates a variety of disciplines in marketing, branding, training, writing, research, information development, user interface design, and usability. Our background includes developing:

  • Branding and identity
  • User interface design
  • Email marketing
  • Search engine optimization
  • Technical writing
  • Audience analysis
  • Programming
  • Usability
  • Testing
  • Quality assurance
  • Training
  • Document design
  • Information architecture
  • Marketing and copywriting

We work closely with companies to produce products that meets customer's needs under tight deadlines. We have experience researching, developing, writing, and producing a wide variety of printed and online materials:

  • Quick start guides
  • Installation guides
  • User guides
  • API reference manuals
  • Programmers manuals
  • White papers
  • Writing standards and style guides
  • MS Word, Adobe FrameMaker templates
  • Windows and HTML help
  • Advertising copy
  • Marketing collaterals
  • Press releases

We are skilled in the World Wide Web, PC, Mac, and IBM mainframe environments. We are competent in several languages, including ASP, Perl, PHP, Javascript, and Visual Basic. For examples of our work, please see examples of our client's sites.

For more information, contact us.